Customer Care

Postage & delivery

GEORGIA ALICE delivers New Zealand wide & internationally.

We are unfortunately unable to ship to PO Box addresses. Please ensure you provide a physical residential or business address with your order to assist with prompt shipping.

New Zealand Delivery:

$5 postage within New Zealand

Deliveries within New Zealand can arrive within 1-10 days from the date of order, not including weekends or public holidays.

International Delivery:

Australian Orders: $30 flat rate

International Orders: $50 flat rate

Please note: Shipments to Russia can not be sent without prior proof of a certificate of quality. This must be obtained from customs by the customer and sent to online@georgiaalice.com before shipment can be sent.

Deliveries made internationally can arrive between 5-10business days, depending on zone. International deliveries require a signature upon delivery. Please indicate your daytime address to ensure it is signed for upon delivery.

Orders placed with georgia alice will be processed with standard working hours monday to friday. Any orders received outside of these times will be processed on the next working day. Every effort is made to have your items delivered within the specified windows.

 

Customs & import duty fees

All international orders may incur customs or an import duty fee. These charges arise upon delivery of your parcel. These charges vary greatly depending on the country you are ordering from and cannot be predicted. Please contact your local customs office for further information.

International postage insurance

Please note we do not add additional insurance to our international shipments. All packages must be signed on delivery and all risk is passed onto the purchaser once the parcel is signed for. In the instance where the purchaser authorises the courier agent to leave the parcel without signature then they do so at their own risk.

Currency

All product prices indicated and payments made on georgia alice are in NZD dollar currency.
All prices are gst inclusive.

 

Consumer Data Policy

DPS is a secure third party that hosts Credit Card data

GEORGIA ALICE will not share, sell or trade personally identifiable information